Home About the company News Trading and company services schedule during the winter holidays

Trading and company services schedule during the winter holidays

22.12.2017

Company news

Dear clients!

Due to the approaching Christmas and New Year, there will be changes in trading and company services schedule. Please consider this information when planning your trading activities.

Trading schedule

  • December 25th — trading is closed for all instruments (except for Russian stock CFD);
  • December 26th — all instruments will be trading as usual;
  • January 1st–2nd — trading is closed for all instruments;
  • January 3rd — all instruments will be trading as usual;
  • January 8th — Russian stock CFD trading will be closed;
  • January 9th — all instruments will be trading as usual.

Please note that during the holidays the liquidity of a variety of instruments may be lower than usual. As a result, the company may cancel trading with a certain range of instruments or alter the trading conditions.

Company services schedule

December 29th, 1:00 PM (UTC) — the last day of withdrawal request processing. Processing of withdrawal requests will resume on January 4th. All requests submitted between December 29th, 2017, 1:00 PM (UTC) and January 4th, 2018 will be processed in the order of arrival, starting from January 4th.

You can make deposits during the holidays using any payment method. When using bank transfer, make sure to check your bank’s holiday hours.

Technical and client support:

  • January 1st–3rd, 2018 are days off;
  • Starting from January 4th — working as usual.

Financial department:

  • January 1st–3rd, 2018 are days off;
  • Starting from January 4th — working as usual.

Merry Christmas and a happy New Year!

Grand Capital team

Author: admin
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